IT and security software is the largest category in Chili Piper's analysis of nearly 4 million demo form submissions from 2024, 16.14% of the sample, and it books 64.86% of its qualified requests as meetings. That is below the 66.7% average across all 16 categories, and 35.14% of qualified security buyers leave without a meeting. It is a scheduling vendor's figure from its own customers, but it is the largest single slice of the only public dataset that splits demo outcomes by software category.
This page covers the security vendor's demo form: booking rates, the funnel after it, what 20 vendors ask, and how security buyers behave first. General funnel tables are in Demo Request Conversion Rates 2026. Vendor and proxy figures are labelled.
Security software books fewer of its qualified requests than average
Chili Piper's February 2025 report is the only public source that names a security category, bundled with IT tools. Read it as what instant scheduling achieves among its own customers.
| Category | Share of form fills | Disqualified | Qualified fills that book | Qualified fills that do not book |
|---|---|---|---|---|
| IT and Security Software | 16.14%, largest of 16 | 13.03% | 64.86% | 35.14% |
| Infrastructure and Development Tools | 6.07% | 10.10% | 71.74% | 28.26% |
| Financial and Accounting Software | 10.07% | 11.97% | 72.57% | 27.43% |
| All categories | 100% | 14.1% | 66.7% | Not published |
Source: Chili Piper, 2025 Benchmark Report on Demo Form Conversion Rates, industry charts; vendor data
IT and security ranks tenth of 16 on booked rate. Its disqualification rate is near average, so the gap opens after the form: a third of qualified security buyers see a calendar and do not pick a slot. Our reading, not Chili Piper's, is that the person filling in the form is often an engineer collecting options, not the evaluation's owner.
The same report puts the booked rate at about 30% without a scheduler after the form, a larger gap than any field change will close.
RevenueHero's weekly IT and security page, from its own customers, headlined 73.6% of demo requests booked for the latest week on 25 October 2026. The chart behind it shows 62 values between 44.2% and 73.79%, median 56.6%, against only 37 week labels, so values cannot be dated. We treat the median as a direction.
The funnel after the form: two First Page Sage numbers that disagree
First Page Sage is an SEO agency reporting its own client data, and it publishes cybersecurity rows on two pages.
| Measure | Figure | Source | Status |
|---|---|---|---|
| Lead to MQL | 24% | First Page Sage, sales funnel benchmarks, data 2017 to 2025, August 2026 | Agency client data |
| MQL to SQL | 40% | Same report | Agency client data |
| MQL to SQL | 15%, against an unweighted 30-industry mean of about 16% | First Page Sage, MQL to SQL by industry, data 2019 to 2025 | Agency client data |
| SQL to opportunity | 43% | Sales funnel benchmarks, 2026 | Agency client data |
| Opportunity to closed won | 46% | Sales funnel benchmarks, 2026 | Agency client data |
| Visitor to demo request | 1% to 2%; all B2B SaaS median 1.5% to 2.5% | Naoma, May 2026 | Vendor estimate, no sample |
| Demo to close | 15% to 22% | Naoma, May 2026 | Vendor estimate, no sample |
| Sales cycle; win rate; median deal, SaaS and technology | 67 days; 22%; $12,400 | First Page Sage, 247 organisations, 2025 | Proxy, not security |
| Whole-site visitor to lead, B2B SaaS; IT and managed services | 1.1%; 1.5% | First Page Sage, data 2022 to August 2025 | Proxy |
Sources: First Page Sage sales funnel conversion rate benchmarks, MQL to SQL conversion rate by industry, sales pipeline velocity and B2B conversion rates by industry; Naoma demo conversion rate benchmarks 2026
Both pages define an SQL as a vetted lead with a meeting booked; the newer one uses a longer window and a client base that is 65% B2B. We read the pair as a range. The 43% and 46% later stages describe deals already holding a proposal.
Naoma sells AI demo agents and gives no sample or method, but it is the only visitor-to-demo estimate for the sector. First Page Sage has no security row for sales cycle, so treat the 67-day SaaS figure as a floor: a proof of concept and a security review add time.
What 20 cybersecurity demo forms ask
On 25 October 2026 we rendered the demo or contact-sales page of 20 security vendors in a headless browser, counted the first-screen fields, excluding consent boxes, and noted the routing, enrichment and booking scripts loaded. We submitted no form. Five vendors whose forms blocked the browser or did not render were dropped.
| Vendor | Fields | Phone | Size question | Tools detected |
|---|---|---|---|---|
| 1Password | 9 | Required | Company size | 6sense |
| Abnormal | 7 | Optional | None | Qualified, 6sense, ZoomInfo |
| Arctic Wolf | 5 | Not asked | None | Qualified, 6sense, ZoomInfo |
| CrowdStrike | 2, then "Find available times" | Not asked | None | Qualified, 6sense, ZoomInfo |
| Cyera | 4 | Not asked | None | Qualified |
| Darktrace | 1, step one of several | Not on step one | Not on step one | None detected |
| Huntress | 5, step one of several | Not on step one | Managed endpoints | Qualified, 6sense, LeanData |
| KnowBe4 | 7 | Required | Employees | 6sense, ZoomInfo |
| Material Security | 7 | Not asked | Employees | Clearbit |
| Okta | 8 | Required | None | Qualified, 6sense |
| Orca Security | 7 | Not asked | None | ZoomInfo |
| Palo Alto Networks | 9 | Required | Job level only | Demandbase |
| Proofpoint | 8 | Required | None | None detected |
| Rapid7 | 8 | Required | None | None detected |
| Semgrep | 6 | Optional | None | Chili Piper, ZoomInfo |
| SentinelOne | 8 | Required | Employees | Qualified, Demandbase, ZoomInfo |
| Snyk | 8 | Required | Developers | Qualified, 6sense, ZoomInfo |
| Vanta | 8 | Not asked | Headcount | Qualified, Chili Piper, LeanData, 6sense, Clearbit, ZoomInfo |
| Wiz | 1, step one of three | Not on step one | Not on step one | None detected |
| Zscaler | 3 | Not asked | None | None detected |
Source: Octo Agency read of 20 vendor demo pages, 25 October 2026; raw file OB-0222-cyber-demo-forms-2026-10-25.tsv
Length. The median first screen has seven fields. Four vendors ask for three or fewer: CrowdStrike asks for email and country and then offers meeting times, Zscaler for email and name, and Wiz and Darktrace start with a work email and a progress bar. The rest ask between four and nine.
Phone. Eight of 20 require a phone number and two make it optional. HubSpot's analysis of more than 40,000 landing pages found that pages asking for a phone number, or saying the visitor would be called, converted worse, though it published no effect size. Security buyers resist calls: in an informal LinkedIn poll of CISOs by Ross Hosman, reported by Security Boulevard, half said they receive up to five unsolicited vendor contacts a day and 12% more than 20.
Segmentation. Seven forms ask a size question, and the useful ones ask for the unit the product is priced on: managed endpoints at Huntress, developers at Snyk. Thirteen ask for a country, which matters for routing and data residency.
Behind the button. Fourteen of 20 pages load an enrichment tool, 6sense, ZoomInfo, Demandbase or Clearbit, which can fill company details the form no longer asks for. Ten load a tool that can book a meeting on the spot: Qualified on nine, Chili Piper on two and LeanData on two, with overlap. Five load none of these that we could detect.
Speed to lead: no security data, only B2B proxies
No public study times how fast security vendors answer a demo request. These are the nearest figures.
| Measure | Figure | Source | Status |
|---|---|---|---|
| Forms with no reply at all | About two-thirds of 6,346 | Clay, test submissions, September 2026 | Vendor experiment |
| Forms reaching a salesperson | About 7% | Clay, same test | Vendor experiment |
| Replies inside five minutes | 5% | Clay, same test | Vendor experiment |
| Average response, B2B SaaS; within five minutes | 38 hours; 28% | Optifai, 939 companies, Q2 2025 to Q1 2026 | Vendor data |
| Close rate under five minutes; after 24 hours | 32%; 12% | Optifai, same study, all sectors | Vendor data |
Sources: Clay speed-to-lead experiment, September 2026; Optifai lead response time benchmarks, April 2026
Clay had no security cut and posed as an AI startup founder; Optifai sells pipeline automation and gives no per-industry sample. Read both as the B2B baseline. Speed matters more in security because the buyer has options: IT-Harvest counts nearly 4,000 cybersecurity vendors, according to the Security Boulevard piece cited above.
The security buyer arrives with a shortlist and little patience
Gartner's survey of 646 B2B buyers, fielded in August and September 2025 and reported by Digital Commerce 360, found 67% prefer a rep-free purchasing experience and 45% used AI tools during a recent purchase. It covers all B2B buying, not security.
The nearest security-specific data is older. Gartner's 2022 survey of 418 organisations found 75% pursuing security vendor consolidation, up from 29% in 2020; 65% expected a better risk posture from it and 29% lower licensing spend, and 57% worked with fewer than ten security vendors. A buyer cutting vendors is not browsing. A demo request from that buyer is a replacement decision, and the page has to say what the product replaces.
In Navattic's 2026 report, cybersecurity is 9% of the companies among its top 10% of demos, with 53% engagement, 41% completion, a 33% click-through to the next step and 5.9 minutes spent, the longest of any industry listed. Across all demos, ungated tours had 58% engagement against 52% for gated ones. Navattic sells interactive demo software, so these are its own customers' best demos.
The buyer has researched alone, holds a shortlist, and wants proof before a call.
What this means for a cybersecurity site: a five-page test order
At Naoma's 1% to 2%, a site with 10,000 monthly visitors gets 100 to 200 demo requests a month, our arithmetic. That is enough to test the booking step, not every page, so start where the gap is largest and measure meetings held. We build marketing sites in Webflow on a four-week process, and on a security vendor's site we would wire the scheduler and the routing before testing a word of copy.
1. The post-submit booking step. If the form ends in a thank-you page, add a calendar for qualified requests and compare booked meetings over a month. This is where Chili Piper's gap between about 30% and 64.86% lives.
2. The demo request page. Test a short first screen, work email and country, with enrichment filling the rest, against the current form. Make phone optional. Ask one sizing question in the unit you price on, endpoints, users or developers.
3. The interactive product tour. Put an ungated tour one click from the demo button for the rep-free buyer, and measure how many tour viewers later request a demo.
4. The trust and compliance page. Link certifications, data handling and a security review pack from the form's confirmation, so the buyer has something to forward to procurement. Measure second contacts from the same company.
5. The platform or comparison page. Consolidating buyers want to know what you replace. Test a page that names the categories the product covers against the current feature page, measured on demo requests that start there.
Treat every vendor figure above as a direction rather than a target. Our marketing websites service page explains how we scope a security vendor's site.


